Frequently Asked Questions
Everything you need to know about our unique collectibles and apparel.
What is the typical shipping timeframe for orders?
Most orders are processed and shipped within 1-3 business days. Once dispatched, domestic shipping usually takes 3-7 business days depending on your location and selected shipping method.
Do you offer international shipping?
Yes, we ship globally. International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any customs duties or import taxes.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please contact our support team to initiate a return authorization.
How should I care for my knit sweaters and blankets?
To preserve the quality of our knitwear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid machine drying to prevent shrinkage and pilling.
How can I determine the best size for me?
Each product page includes a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend measuring a similar garment you own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.